“When I went to a new health care professional, he said that he took my
health insurance after I gave him my health insurance card. He proceeded
to take a series of expensive X-rays. When I went back for the follow-up visit
he said he did not take my insurance. He tried to charge me for the tests
he initially said were covered. He then attempted to belittle and shame
me into paying for the X-rays. I challenged him. ‘We have had a failure
to communicate. I will not be treated by anyone the way you just treated
me.’ I challenged him and did not pay for the X-rays. I never went back.”